Terms of Service

These Terms of Service ("Terms") govern the use of MyEvents360, available through the mobile app and website. Article 9 serves as the terms of sale for paid plans. By creating an account, you confirm that you have read and accept these Terms; the accepted version is recorded with your sign-up.

The Service is published by Inferevo, a French simplified joint-stock company with a sole shareholder (SAS(U)) with share capital of €1,000, whose registered office is at 173 rue de Courcelles, 75017 Paris, France, registered with the Paris Trade and Companies Register under number 130 803 158 (hereinafter "MyEvents360", "we" or "us"). Contact: contact@myevents360.com.

1. Definitions

• Service: the MyEvents360 app and website, letting you organize events and share content within them.
• User: any person who has created an account on the Service.
• Event creator: user who has created an event and thereby becomes its admin.
• Member: user joining an event created by someone else.
• Content: any data posted by a user (photos, videos, messages, questionnaire answers).
• Paid plan: a Plus, Max or Pro subscription giving access to additional features or capacity.
• Store: Apple's App Store or Google Play, through which paid plans are purchased.

2. Acceptance and changes

Using the Service requires acceptance of these Terms. MyEvents360 may update them, in particular to reflect changes to the Service or to the law.

Any material change is notified to you in the app or by email at least 30 days before it takes effect. If you do not accept the new terms, you may delete your account before that date at no cost; if you are a subscriber, you may also cancel your subscription as set out in article 9. Otherwise, the new terms apply from their effective date.

This notice period may be shorter where a change is required by law or by an authority, or is needed to address an unforeseen risk to users' safety; you are then informed as soon as possible. Purely editorial corrections require no notice.

3. Sign-up and account

Sign-up requires a verified email address or phone number, and a password. The Service is reserved for people aged at least 15. You are asked for your date of birth when signing up, and it must be accurate; if it shows an age under 15, the account is not created. If your account was created before this step, you are asked to provide it to keep using the Service. Your date of birth is not visible to other users.

Where it appears, in particular following a report, that the declared age is inaccurate, MyEvents360 may reclassify the account into the age group that matches it, suspend it or, if its holder does not meet the age requirement, delete it. The holder of a reclassified account is informed and can contest the decision from the app by providing a photo of an identity document; it is deleted as soon as a decision is made and no later than 7 days after it was sent (see the privacy policy).

Users are responsible for the confidentiality of their credentials and for actions taken from their account. Any fraudulent use must be reported promptly to contact@myevents360.com.

3 bis. Accounts of 15 to 17-year-olds and parental supervision

Accounts of users aged 15 to 17 have default protections, described in the privacy policy (§9). Some are locked until age 18; others can be relaxed by the teen.

Signing up as a user aged 15 to 17 does not require parental authorization. A parent or trusted adult who is already a contact of the teen in the Service can offer them supervision, or the teen can offer it to them. This supervision is optional: it only exists once the invited person accepts it, and both the teen and the adult can end it at any time. It ends automatically when the teen turns 18 according to their declared date of birth. While it is active, relaxing a protection requires the adult's approval, and the adult can also strengthen a protection.

While supervision is active, the adult sees the teen's contacts (name, photo, date added), the events they take part in (title, date, organizer), the contact requests received in the last 7 days, the state of their protections and their pending requests to relax a protection. The adult is also notified when the teen accepts a new adult contact (name and nature of the connection), joins an event whose organizer is not one of their contacts (title, date and city, never the address) or makes a report (type of content and date, never the reported content). Supervision never gives access to the teen's messages, photos, videos or location. Details are in the privacy policy (§9).

An event organizer can restrict an event to adults: the event is then neither visible nor accessible to accounts under 18. This option does not relieve the organizer of complying with the rules that apply to their event.

4. User-generated content

Users are responsible for the content they post. They warrant that they hold the necessary rights to that content and respect third-party rights (image rights, copyright, privacy).

The following are strictly prohibited:

• Any child sexual abuse or sexual exploitation content, and any behavior that puts a minor at risk (see our child safety standards).
• Pornographic, violent, hateful or discriminatory content.
• Harassment, defamation, threats.
• Content that infringes on others' privacy, notably posting photos of third parties without their consent.
• Counterfeit, copyright or trademark infringement.
• Illegal activities, promotion of illicit products.
• Spam, unsolicited advertising.

By posting content, users grant MyEvents360 a non-exclusive, worldwide, royalty-free license to host, store and display that content to the people they share it with in the Service, solely to provide the Service and for as long as it is published.

4 bis. Shared custom themes

The Service lets users create custom visual themes (colors, font, icons, etc.). By default these themes remain private to the user.

The "Share theme" option offers the theme to MyEvents360 for the public library. Until it is published, the user may withdraw the offer at any time.

Once published in the library, the theme becomes the property of MyEvents360: the user assigns to it, free of charge, worldwide and for the full term of the rights, the rights to reproduce, display and adapt the theme, for any use within the Service and for its promotion. A published theme can no longer be modified or withdrawn by the user; it stays in the library, including if the user deletes their theme or their account, and other users may keep using it. It also stays in the user's own space, where they can use it but no longer modify it.

A published theme is anonymous: it is never shown with its author's name or identifier. Choose a theme name that contains no personal data (such as your first name), as the name is published as is.

5. Moderation and appeals

5.1 Moderation tools

MyEvents360 combines automated tools and human review, in accordance with Regulation (EU) 2022/2065 on digital services ("DSA"):

• Automated detection: a local filter and a moderation classifier supplied by a provider (OpenAI) analyze text and images. Content detected as inappropriate may be hidden automatically.
• Per-space settings: automated moderation of an event's or a group's messages and media is on by default. The creator and admins of an event, or the admins of a group, may turn it off or choose its level (Strict, Standard or Lenient), except for a public event published in "Approval required" or "Open access" mode (article 8): moderation stays on there, at the Standard or Strict level, even if the event later becomes private again. Members are told, when they open the chat, that it is automatically moderated. Private messages are only analyzed if one of the participants has turned it on. Identity elements (names, titles, profile pictures and covers) are always analyzed.
• Human review: reports are reviewed by the MyEvents360 team, which views the reported content, images and videos included, through access restricted to that report and logged. No appeal is decided by an automated system.

The sole purpose of automated analysis is to detect content that is illegal or breaches these Terms (article 4). A flagged message or image is hidden from the other members of the space; its author receives an explanation (article 5.4) and may appeal the decision (article 5.5). The space's admins may restore content hidden by mistake, with exceptions (serious content, child protection, requests from an authority). The related processing of data is described in the privacy policy (§4 bis).

5.2 Reporting content

Signed-in users can report a media item, a guestbook entry, an event or group chat message, a private message, a user or an event directly from the app. Anyone, even without an account, can report content they consider illegal using the reporting form, stating where the content is, the reason, an explanation, their name and email address (optional for sexual content involving a minor), and declaring that they act in good faith; every notice is reviewed by a team member. If you provided an email address, you receive an acknowledgment with a reference, then the decision taken, with its reasons. Reports made from the app do not receive an email acknowledgment.

5.3 Protection of minors

When a media item, an event or group chat message, a private message, or a guestbook entry is reported from the app as sexual content involving a minor or as endangering a minor, it is in principle hidden from all app users as soon as it is first reported, pending review, and the MyEvents360 team is alerted immediately. To prevent abuse, the number of automatic hides a single user can trigger is limited; beyond that, the report is still passed on to the team. Hidden content is not deleted: a copy is set aside for its review. A report received through the public form or by email is reviewed by the team, without automatic hiding. Suspending an account is a human decision. Details are set out in our child safety standards.

5.4 Decisions and statement of reasons

Depending on severity, MyEvents360 may hide or remove content, restrict an event, or suspend or deactivate an account. A statement of reasons is sent to the person concerned, by email and in the app, in particular in the following cases:

• account: formal warning, temporary suspension, deactivation, permanent deletion, removal of the profile name;
• content: removal of a media item or a message by the team;
• events: placing under supervision, removal from Explore, restriction of the cover, deletion, removal of a member;
• themes: removal of a theme from the public library;
• automatic hiding of an image or a text by our detection tools (the statement is then sent in the app; an email may be added, in limited number).

Each statement sets out the decision and its scope, the facts and grounds, its basis (these Terms or the law), any use of automated means, and the redress available. No statement is sent when a measure is lifted, when a report is rejected, or for a purely technical limit (for example the maximum length of a guestbook video, which is the subject of a simple notification); the early lifting of an account suspension is, however, notified to its holder.

When content is hidden as a precaution following a report concerning the protection of a minor, its author is not informed immediately, so as not to compromise the review; the decision taken at the end of the review follows the rules above.

5.5 Appealing a decision

You may appeal a decision free of charge within 6 months by emailing contact@myevents360.com and quoting the reference given in the statement of reasons or the acknowledgment. The appeal is reviewed by a team member, and the decision is reversed if it proves unjustified. You may also refer the matter to a certified out-of-court dispute settlement body under Article 21 of the DSA, or to the competent court.

5 bis. Artificial-intelligence features

MyEvents360 offers optional artificial-intelligence features, activated solely at the user's initiative: a conversational assistant, AI-assisted event creation, cover-image generation from a text description, and, in the Souvenir Studio, automatic subtitles (the montage's voice-over is transcribed) and translation of subtitles and title cards.

Content produced by these features is generated automatically and provided as assistance. It may contain errors, inaccuracies, outdated information or unexpected results. The user must check it and, where appropriate, correct it before any use or publication. Subject to article 8, MyEvents360 does not warrant the accuracy or completeness of generated content.

The user remains responsible for the content they publish through these features, which remains subject to article 4 (prohibited content) and to the moderation set out in article 5. The user shall not use these features to generate or distribute unlawful or prohibited content, or otherwise misuse them.

These features rely on third-party artificial-intelligence providers. Their availability may vary or be limited by usage quotas, in particular depending on the plan subscribed. The processing of data entered through these features is described in the privacy policy.

6. Service availability

MyEvents360 strives to keep the Service continuously available. Interruptions for maintenance, updates or technical incidents remain possible; MyEvents360 strives to limit them and, where they are foreseeable, to inform users. MyEvents360's liability in this respect is governed by article 8.

7. Intellectual property

Service elements (brand, logo, visual identity, code) are the property of Inferevo. Any unauthorized reproduction or use is prohibited.

8. Liability

For content posted by its users, MyEvents360 acts as a hosting service within the meaning of Article 6 of Regulation (EU) 2022/2065 on digital services (DSA) and of French Law No. 2004-575 of 21 June 2004 on confidence in the digital economy (LCEN), as amended by Law No. 2024-449 of 21 May 2024 to secure and regulate the digital space (SREN) and by Law No. 2026-813 of 24 August 2026. Accordingly, it may only be held liable for such content if, having actual knowledge of its illegal nature, in particular following a report, it did not act expeditiously to remove it or disable access to it.

Organizer of a public event. A public event can be joined by users its organizer does not know. It is published in one of two modes, chosen at publication and which cannot be swapped afterwards:

• "Approval required": an organizer accepts every request; accepted members post (messages, photos, comments) as in any event;
• "Open access": joining is instant, but only organizers post; members view, react and answer polls.

When publishing, the creator accepts the organizer charter shown in the app. Where participants can post ("Approval required" mode, or a public event created before these modes were introduced), the creator and admins, who host this discussion space, may incur personal liability for unlawful messages posted by participants if they do not promptly remove them after becoming aware of them (article 93-3 of French Law No. 82-652 of 29 July 1982). In every case, they are answerable for what they post themselves. They are advised to remove without delay any unlawful content reported to them and, if needed, to make the event private.

MyEvents360 is responsible for the proper performance of the Service. It cannot, however, be held liable for damage resulting from the user's failure to comply with their obligations, from the act of a third party, or from force majeure.

Nothing in these Terms is intended to, or shall, exclude or limit MyEvents360's liability for gross negligence or willful misconduct, for personal injury, or where the law prohibits it, nor deprive consumers of their statutory rights, including the legal guarantee of conformity for digital content and services.

9. Paid plans and subscriptions

9.1 Plans

The Service is available free of charge with the Free plan. Paid plans (Plus, Max and Pro), offered as monthly or yearly subscriptions, give access to additional features and capacity. The content, duration and price of each plan are shown in the app before any purchase. Prices are displayed by the store, in the currency and with the taxes applicable to your account.

Current testing phase: paid plans are not on sale yet, and you are not asked to pay anything. During this phase, a Plus, Max or Pro plan may be gifted to you by MyEvents360 (article 9.8) or, where the app offers it, chosen free of charge and without commitment. This phase may end at any time; the opening of sales will be announced in the app. Articles 9.2 to 9.7 only apply to plans purchased through the store.

9.2 Purchase through the store

Paid plans are purchased in the app through Apple's App Store or Google Play. The store collects the payment, manages the subscription and applies its own terms, which supplement these Terms.

9.3 Free trial

A free trial period is granted only if it is displayed by the store at the time of purchase. Unless cancelled before the trial ends, the paid subscription starts at its end.

9.4 Renewal and cancellation

The subscription renews automatically for the same period at each renewal date, at the price then in force, unless cancelled. You can cancel it at any time from your store's subscription settings (Apple or Google), at least 24 hours before the renewal date to avoid renewal; it cannot be cancelled from within the app. Cancellation takes effect at the end of the current period, until which you keep access to your plan. Deleting your MyEvents360 account does not cancel the subscription with the store: remember to cancel it separately.

9.5 Right of withdrawal

Paid plans are sold by Apple's App Store or Google Play. Any right of withdrawal you may have as a consumer is exercised with the store that sold the subscription, under its terms, including the rules that apply when access is provided immediately after purchase. MyEvents360 does not collect the payment and cannot process this request.

9.6 Refunds

As the payment is collected by the store, refund requests are handled by Apple or Google under their own terms. You may also write to us at contact@myevents360.com about any difficulty.

9.7 Price changes

MyEvents360 may change the price of its plans. Any increase is announced to you in advance by the store, under its rules, and only applies from the next renewal date; you may cancel your subscription before it takes effect. Where the store requires it, your consent is requested before the new price applies.

9.8 Gifted plans

MyEvents360 may gift a paid plan, for a stated period or indefinitely. A gifted plan may be withdrawn at any time, without affecting any subscription you paid for: you always get the better of the two. You are notified in the app 7 days before a time-limited gifted plan ends.

10. Suspension and termination

Users can delete their account at any time from the app settings or by contacting contact@myevents360.com.

A free account with no sign-in for 2 years is deleted after two warnings sent 30 and then 7 days before, by email or, if the account has no email address, by text message to its verified phone number. Signing in once is enough to prevent it. An account with an active paid or gifted plan is not deleted for inactivity.

MyEvents360 may suspend or deactivate an account for serious or repeated breach of these Terms, in particular the prohibited-content rules. The decision is reasoned and may be appealed as set out in article 5.

Depending on the severity, a sanction may be preceded by a formal warning, which withdraws no feature. A temporary suspension is imposed for a set period, stated in the statement of reasons: during that period the app cannot be signed in to and open sessions are ended; the account is reactivated automatically when it ends, and its content is not deleted. A suspension may also be imposed to enforce a court decision. During a suspension, MyEvents360 may refuse the opening of a new account with the email addresses or phone numbers of the suspended account.

For a particularly serious breach or repeated breaches, MyEvents360 may permanently delete the account (termination), by a reasoned decision that may be appealed as set out in article 5. The account and its content are then erased. For 2 years from the termination, its profile name cannot be taken by anyone, and the opening of a new account with its verified email addresses or phone numbers is refused.

11. Governing law, disputes and mediation

These Terms are governed by French law. If you are a consumer, this choice does not deprive you of the protection afforded by the mandatory provisions of the law of your country of residence.

If a problem arises, we invite you to contact us first at contact@myevents360.com so that we can seek an amicable solution.

Under Articles L. 611-1 et seq. of the French Consumer Code, consumers are entitled to use a consumer mediator free of charge to seek an amicable resolution of a dispute, after first submitting a written complaint to MyEvents360.

Failing an amicable resolution, the dispute will be brought before the competent courts. If you are a consumer, you may bring proceedings, at your choice, before the court of the place where you resided when the contract was concluded or when the harmful event occurred, or before any other court having jurisdiction under the law.

These Terms are written in French and English; in case of discrepancy, the French version prevails, subject to mandatory provisions more favourable to the consumer.

12. Contact and point of contact

For any question about these Terms, and as the single point of contact under Articles 11 and 12 of the DSA (in French or English): contact@myevents360.com.